Terms & Conditions
Reservations can be made through our website or by contacting our customer service.
1. Service Overview:
Omega Black Cars provides premium chauffeur services including Hourly/Charter/Full Day, Black Car Service, Point to Point Services, Round Trip Services, Prom Limos, Funeral Transportation, Concert Services, Wedding Cars, and Anniversary Services. By engaging with Omega Black Cars, you agree to abide by the following terms & conditions.
2. Booking and Payment:
- All bookings depend on availability and require advance reservations.
- You must make payment at the time of booking unless stated otherwise.
- We provide price quotes in advance, but they may vary based on the service and additional requirements.
3. Cancellation Policy:
- Cancellations made within a specified time frame may incur a cancellation fee.
- The cancellation policy varies by service type, and we will communicate it at the time of booking.
4. Service Duration:
- Hourly, Charter, and Full Day services are available for a predetermined duration as agreed upon at the time of booking.
- Overtime charges may apply if the service exceeds the agreed-upon duration.
5. Conduct of Passengers:
- Passengers are expected to conduct themselves in a respectful and appropriate manner during the journey.
- Any damage caused to the vehicle due to negligence or misconduct will be the responsibility of the passenger(s) and may incur additional charges.
6. Vehicle Substitution:
- Omega Black Cars reserves the right to substitute the booked vehicle with a similar or upgraded model in the event of unforeseen circumstances or vehicle availability issues.
7. Special Requests:
- Special requests, such as specific vehicle preferences, additional amenities, or customized arrangements, must be communicated at the time of booking and are subject to availability.
8. Liability:
- Omega Black Cars is not liable for any loss, damage, injury, or delay caused by circumstances beyond our control, including but not limited to traffic conditions, weather, or road closures.
- Passengers must take care of their belongings, and Omega Black Cars does not accept liability for lost or damaged items.
9. Dispute Resolution:
- Communicate any disputes or complaints about Omega Black Cars’ service promptly to our customer service team for resolution.
10. Amendments to Terms and Conditions:
- Omega Black Cars reserves the right to amend these terms and conditions at any time without prior notice.
- Any changes will be communicated to customers via our website or other relevant channels.
By booking with Omega Black Cars, you acknowledge that you have read and understood these terms. Furthermore, you agree to abide by them. Moreover, if you have any inquiries, please contact our customer service team. Additionally, we are happy to provide further clarification. Likewise, our team is available to assist you at any time. Similarly, we ensure prompt responses to all questions. Therefore, do not hesitate to reach out. In the meantime, please review our terms carefully. Consequently, understanding them will enhance your experience. Lastly, we appreciate your trust in Omega Black Cars.